Communication

Good communication is the foundation of a good project. Here's how we do it.

Async by default

We default to written, async communication. This means:

• Detailed written updates instead of unnecessary calls
• Loom videos for walkthroughs and demos
• Notion for all project documentation

This lets you consume information at your own pace and keeps a clear record of decisions.

Weekly syncs

We hold a 30-minute weekly sync to cover:

• What was shipped last week
• What's planned for next week
• Any blockers or questions

These are optional. If the Notion board is clear and you're happy, feel free to skip them.

How to raise urgent issues

For anything time-sensitive, email your project lead directly or message via the agreed channel (Slack or email). We respond to urgent issues within 30 minutes during business hours.